Vision Direct UK always exceeds my… Vision Direct UK always exceeds my expections. All contact lenses come with a 20% off discount and free standard shipping. in the Australian sun. I apologize for the inconvenience caused. To Vision Direct, fantastic customer service is always top priority. Vision Direct have completely failed to provide me with the product I purchased after they back ordered with no warning. We are a global company and we have several logistics centers located around the world. I will contact you privately about your order. The real deal :). Product name, logo, brands, and other trademarks featured or referred to within our site are the property of their respective trademark holders. I am now after prescription glasses and would use VD provided I am not having unexpected additional international fees added to the purchase. However, we ship from Hong Kong or Italy. very poor response time. My sincere apologies for the inconvenience this has caused you.... Read more, Everyone can see that the screenshot says INCLUDING STANDARD LENSES and Lenses Included. I have had this verified by my optician here in Australia. When I called my own optician, they said that any optician should clearly be able to read what is prescribed and they don't know what they are talking about. Excellent product and service, absolutely love it! Vision Direct offers some of the most competitive prices for its contact lenses and related products. Sensing a scam! Having had no success when emailing Vision Direct regarding the International Fees charged from the UK company, I wrote a review. Vision Direct also provides eye care accessories such as eye drops, lens solution, lenses cases and travel-specific eye accessories. Please be assured that your item is 100% authentic as it was sourced directly from Ray-Ban. First, it is easy for you to order contacts without being seen regularly by an eye doctor. I have used them for years and will continue to do so, thanks so much!! Thank you! The "engraving" is not engraved & the original lens that has been popped out has not got the branding imprint on as it should be. Will be contacting customer support as soon as lines open tomorrow. We are incredibly grateful that you took the time to leave us this note. 2)) VD0582058021G Persol PO3166S CALLIGRAPHER Sunglasses, Terrible - requesting payment even after I paid. 9 years ago. We also have our 100 days return for a full refund or exchange. Contact lenses delivered right to your door. Vision Direct has 5 stars! Excellent quality always use your service and I recommend you to everyone I know that needs glasses. The products are fakes shipped from Hong kong & not up to Australian standards. I'd love to take a look at your order details so that I can assist you with your concern.Could you kindly provide your order ID so I can help you with this? We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. Rebates of as much as $150 is also available to maximize savings. We are a global company and we have several logistics centers located around the world. It also gives a 20% discount with free standard shipping on all contact lens orders. Caselyn. Sincerely, Oh NO!!! Check out what 77,754 people have written so far, and share your own experience. Just received my very first order today, a pair of prescription glasses with ultra super thin lens for my daughter. Order number 6524810666. Please be assured that your frames are authentic and if there was a problem with your prescription lenses and it was confirmed by the local opticia... n we will refund the cost. Thank you for giving me a chance to resolve the issue.... For your future purchases, please contact me so I can continue to assist you and make sure that everything is well taken care of. Lauren. A few days later I got an email with their bank details asking me to transfer money into the bank account for the payment of the glasses. I always order my contact lenses on Vision Direct - saves me the hassle of going into the optometrist. There are several problems with Vision Direct. Please note that we are using our own manufactured lenses for prescription sunglasses. Their only solution is to endlessly wait and send automated messages. Vision Direct have always provided an excellent service and competitive prices. Absolutely love it! The "engraving" is not engraved & the original lens that has been popped out has not got the branding imprint on as it should be. Their only solution is to endlessly wait and send automated messages.AVOID AT ALL COSTS, they are not equip to deal with minor mistakes and provide 0 support when they fail, I am very sorry to hear that and please accept my sincerest apologies for the inconvenience caused.... Read more, My order is finally in transit after being placed a fortnight ago. Vision Direct is a leading online retailer of contact lenses and vision care supplies. Cheap and lightweight plastic, not metal as advertised. the whole thing seems like a scam, Thank you for sharing your feedback. They ship out your order immediately, the site is easy to navigate and they keep you in the loop as your order travels to your doorstep. Months later and there still isn't any information on when or if I'll ever get anything for the hundreds I spent. Best Regards, ProductReview.com.au has affiliate partnerships. I understand that you are worried about your order but I hope you can give us a chance to show the improvements that we have made. Think $20 Sunday market stall sunglasses, not $550 high end designer sunglasses.. dissapointing. I spent over $700 to have a prescription and UV fitting in both. I spent over $700 to have a prescription and UV fitting in both.Apparently an Australian company but the glasses arrived from hong kongThe phone line doesn’t ring outAnd there is no live chat on their website even if there is a link.I’m really annoyed & seemingly stuck with 2 pairs of fake prescription glasses, My optician and I compared the glasses sent by your Hong Kong department with 100% authentic glasses (as I alre...Read more, I apologize for the inconvenience caused. after they took my money!!! I told them I have already paid and showed them proof. Any reference in this website to third party trademarks is to identify the corresponding third party goods and/or services. A $15 copay for exams and lenses and a $150 allowance for frames is about standard and what you’d expect. Partners may influence their position on our website, including the order in which they appear on a Top 10 list. Vision Direct. There is no branding on the case/box & no branded dust cloth. Your eyes are too precious & this product is dangerous, fake, cheap & not up to aussie standards. However, we ship from Hong Kong or Italy. Vision Direct is an online retailer of eye care accessories and contact lenses. Sincerely, It has partnered with a wide range of “A” rated lenders with first quality rates to private “hardship” lenders. in the Australian sun. AVOID. We offer a full line of bestselling brands like Acuvue®, Bausch & Lomb®, CIBA Vision® and CooperVision®, plus specialty brands and vial lenses. The testimonials and reviews on Vision Direct’s website are overall extremely positive of Vision Direct… Ultimately the choice is yours. Katherine. They have great quality, affordable lenses :) and I always get a little treat in there too, I’ll never go back to buying from my optician. I recommend them hightly Marie X I have never had this problem with any other company so it leaves me with no option to assume the problem is with them. It is unfortunate that you have concerns about where the item is shipped. Daarom zijn we altijd erg dankbaar als klanten ons een review willen geven. Please accept my sincerest apologies for all the inconvenience that it has caused.... Read more, Thank you for providing your order ID and again, I apologize for the inconvenience caused.... Read more. 0 0. I understand your frustration and I'm sorry for the inconvenience, please send me your email address so i can assist you further. You can tell from the photos that it is jus...Read more, Thanks for sharing your feedback with us. We look forward to seeing you again soon, and I hope by then we meet your expectations! The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. That’s why we’re always grateful for any feedback you can send us, and why we are so proud to display our average Trustpilot score of 4.8/5. My optician and I compared the glasses sent by your Hong Kong department with 100% authentic glasses (as I alre... ady own the same pair of eyeglasses, except they have an older prescription) & there were many points of difference including the weight & joins. I have had trouble with online prescription glasses purchase, but this takes the cake! On the advice of my optician these glasses would not be up to Australian industry standards and I would not consider to wear the sunglasses (supposedly polarised??!!) Lauren. Sincerely, The company sells contact lenses from top brands including Acuvue, Air Optix, Biofinity, Biomedics, Focus, Dailies, Frequency, FreshLook, Proclear, PureVision, SofLens, Biotrue, Optima, Avaira, Biomedics, Expression and Proclear. Superb service as always. Contact Lenses. Allison. Cheaper, too! Could you kindly provide your order ID so I can assist you? If you choose to click on the links on our site, we may receive compensation. Please be assured that your frames are authentic and if there was a problem with your prescription lenses and it was confirmed by the local opticia... Read more, I have been calling the phone line for a couple of days & the live chat is not available on your website.... Read more, Also missing is the warranty & authentication certificate. They have someone called Trixie who obviously knows nothing about optical measurements as she replied that I don't have a long distance measurement written on my prescription. Sincerely, I will contact you shortly to discuss the issue. Thomas. Now I will have to go through the exhausting process of returns. I was sceptical about buying spectacles online. I am very sorry to hear that. Toric Lenses include Acuvue Oasys for Astigmatism, Biofinity, Air Optix for Astigmatism, Dailies AquaComfort Plus Toric, Soflens Toric, PureVision 2 for Astigmatism, PureVision Toric, Frequency 55 Toric, ClearSight 1 Day, Preference Toric XR, Vertex Toric and Biomedics 55 Toric. If you need further assistance please send us an email at servicemanager@visiondirect.com.au, It is not authentic. Lees de reviews van onze klanten over de prijs en service van Vision Direct. I'm going to jump online and place another order for myself. We look forward to welcoming you again. Allison. Everyone can see that the screenshot says INCLUDING STANDARD LENSES and Lenses Included. I am very sorry to hear about the issues that you have encountered. Whether you use Acuvue or PureVision or daily disposable lenses to 2 weeks, Vision Direct UK has your vision needs covered. This include colored lenses, toric, vial, daily disposables, weekly disposables, monthly disposables and multifocal lenses. I have used Vision Direct for quite a while now and can honestly say they are very good. Partners may influence their position on our website, including the order in which they appear on the page. We are a global company and we have several logistics centers located around the world. Bestel je contactlenzen op werkdagen voor 22.00 uur voor supersnelle levering. Vision Direct Inc. 411 108th Ave NE. I selected all the things I needed, paid with my health insurance and they arrived faster than expected! 2222 Enterprise Park Place. I am unable to find your order using the information provided. Fantastic service, many thanks. :), We count ourselves lucky to have customers like you. Vision Direct offers eye health supplements, solutions, drops, cases and contact lenses. Unfortunately, I did not receive your order information. I have had this verified by my optician here in Australia. Months later and there still isn't any information on when or if I'll ever get … I was then contacted and after I emphasised that I wasn’t purchasing from a UK company but an AU company therefore should not have had international fees added I was refunded the fees. We look forward to welcoming you again to Vision Direct! My money has clearly left my bank account and the company is refusing to take responsibility. I bought sunglasses but will definitely look at Vision Direct when I come to needing prescription glasses. I am glad to hear that you loved your sunglasses and again, I apologize for the issue that you have encountered. Sincerely, I am glad to hear that you loved your sunglasses and again, I apologize for the issue that you have encountered. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. Read 6 more reviews about Vision Direct Jelena, We count ourselves lucky to have customers like you. So even providing proof they have done nothing to help me or get my order processed. We are sorry that your experience was not an amazing one. Write a review on ProductReview.com.au! Fast delivery, easy to order. If you would like to proceed with the cancellation or inquire about your order status you may send an email to customerservice@visiondirect.com.au. Don’t worry, that’s us. Sincerely, Your order ID starts with VD or if you can give your email address or full name would be great. Vision Direct Reviews. Hi Caselyn, can you track where my order is because it is impossible to complete this process. ), as well as the incorrect alignments I've pointed out. This company is the most professional, caring, and understanding that I've ever done business with. I’m so happy to hear you are pleased with your new glasses and our service. Thanks again Caselyn for making my first online experience enjoyable and one to remember....... Will definitely be recommending you guys to friends and family....... @VisionDirect - Caselyn is really a gem!!! ... Read more. Vision Direct (Optical Retailer): 3.7 out of 5 stars from 2,526 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. We look forward to serving you again. Even supplied spare lenses! Similar opinion? Thanks for sharing your feedback with us. It's customers like you that make our jo... Read more. Each box has 6 contact lenses. Jelena. Sincerely, Sincerely, The company offers a vast selection of contact lenses ranging from top eye car brands including Biomedics, PureVision, Bausch & Lombo, FreshLook, ProClear, Cooper Vision and many more. Fantastic product, authentic Rayban frames with correct prescription lenses. ... Read more, Received my prescription glasses today after a 7 day turnaround. Review collected in partnership with Vision Direct. Well I pre shopped and tried glasses at other stores. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. We delen dan ook heel graag hun ervaringen met jullie. Our company’s top priority is making sure our customers are 100% satisfied. Shipping was a concern due to the pandemic but arrived within a week. I have 20/20 vision and comparing them to the high-res photos on Saint Laurent's website, these are CLEARLY fake, and feel it too. Share your voice on ResellerRatings.com 1)) D0582059221G Persol PO3092V Eyeglasses Don't waste your time with Vision Direct. Thank you again for your purchase! Thank you for sharing your feedback. However, we ship from Hong Kong or Italy.https://www.visiondirect.com.au/c/authenticity, Please be assured that your item is authentic as it was sourced directly from the brand. We really appreciate you taking the time to share your experience with us.... Read more, Vision Direct have completely failed to provide me with the product I purchased after they back ordered with no warning. :) I recommended them to my friends and families. Monthly Disposable Contact lenses at Vision Direct includes Biofinity, Air Optix Aqua 1 Box, Air Optix Night & Day Aqua, Proclear Compatibles (Proclear Sphere), PureVision, Frequency 55 Aspheric and PureVision. Caselyn. Mailing Services. We are glad to have you as our customer. Contact Lenses users can also shop for contact lens solutions, drops and cases on the website. Thank you for sharing your kind words with us. Very easy ordering online, value of the product (which is a lot cheaper than US prices) and faster processing and shipping. Vision Direct carried the brand of contact lenses that my optometrist recommended. I received my prescription sunglasses today, I am curious as to why there was a pair of lenses as well. We want to make sure everything from our delivery times to the customer support team are the best they can possibly be. Shipping was around 2 weeks, but they are NOT shipped from Aus, they come from China. Vision Direct’s affiliation with DrugStore.com proves their commitment to providing the highest level of service so you can expect a high quality, helpful response when you need one. Sincerely, It is unfortunate that you have concerns about where the item is shipped. The following companies are our partners in Contact Lenses: 1-800 Contacts, Contact Lens King, Contacts Direct, AC Lens, Walgreens, Discount Contact Lenses, Lens Direct, 1800 Get Lens, Contacts America, Lens.com, Eyeconic, LensCrafters, HUBBLE, Warby Parker Scout, and WebEyeCare. I just ordered thinking online ordering would be ok and now reading all these terrible reviews....been a while since i did an online shop? I’m so happy to hear you are pleased with your new glasses and our service. Unfortunately, I did not receive your order information. Products offered includes Unique pH Multi-purpose Solution + RGP Lens Case, Bausch + Lomb Biotrue Multi-Purpose Solution, Opti-Free Express, Clear Care Triple Action Cleaning & Disinfecting Solution, Opti-Free PureMoist Disinfecting Solution, Boston Simplus Multi-Action Solution for Rigid Gas Permeable Contact lenses and more. Thanks for sharing your feedback with us.... Read more. We are a global company and we have several logistics centers located around the world. Many or all of the companies featured here provide compensation to us. The first was Cutler and Gross branded came promptly and the second Moncler branded and this was delayed several weeks. I was then contacted and after I emphasised that I wasn’t purchasing from a UK company but an AU company therefore should not have had international fees added I was refunded the fees.The prescription sunglasses arrived promptly and I am extremely pleased with the results especially as this is my first online prescription purchase. They appear to have a very wide and extensive selection of contact lenses from different brands and also from hard, soft, and one-day lenses. Vision Direct- Highly recommended. VisionDirect strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.... Read more, The reviewer stated that an incentive was offered for this review. Vision Direct Contact Lenses Review ConsumersAdvocate .org Rating: 3.8 / 5 (Very good) Our content is free because we may earn a commission when you click or make a … We strive to provide the best experience we can for our customers.... Read more, Operator spoke as if I was stupid.I have been to checkout with these glasses before.. $49 "including standard lenses" (those of us who buy glasses know that this means prescription lenses without upgrades or progressive) also said 50% off including lenses.but then they were $98Contacted customer service who tried to tell me I was stupid basically and didn't know what I Was talking about even though they could see the error. Vision Direct is a wonderful service! The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. The Chloe frames are fabulous! These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Purchased a pair of Saint Laurent sunglasses as they were sold out on the official store and this was the only place I could find them. If this was to be put to consumer affairs it would be false advertising. ..there is no mistake that I have made.I actually went through to checkout with these glasses previously at t... Read more, Thank you for your feedback.... Read more, New glasses were great just wasn’t 100% happy with the lens coating as it’s a blue light reduction coating I’d have thought like my other glasses they’d have a purple tinge rather than a green, We are glad to have you as our customer. Vision Direct Reviews. Caselyn. I bought a pair of designer sunglasses on the website. Its best-selling contact lenses the Acuvue Oasys for Astigmatism starts at $41.50. I am so annoyed at myself for not looking into this company before spending money. Ordered Ray Bans 2 weeks ago, just arrived, clearly fake and came from Hong Kong. Excellent product and service The contact lenses I received from Vision Direct are excellent quality and very good value too. Leave a comment for Vision Direct Contact Lenses. Fine assortment of brand name contact lenses. We’ve recently changed our name from GetLenses to Vision Direct; we’re exactly the same company, run by the same team, from the same location. 563 talking about this. After extensive research and a few dealings with their representatives, I was particularly impressed with Caselyn. Price are just fantastic was able to find what I wanted. I ordered 2 pairs of frames. Caselyn. This was the first time I've ever purchased prescription glasses online, I really appreciate and enjoy the virtual glasses try outs into he website helps to give an idea of how the glasses would look on my face, took about 2 weeks from day of order to arrive and prescription was on point, overall positive experience! Read 2 more reviews about Vision Direct Only the latest review will count in the company's TrustScore Mr Yelverton 3 reviews. Asks for a tracking number and there is not one. I was also satisfied with the product and honestly did have my doubts initially that the glasses may be fake.... Definitely the exact opposite as this crowd are a legitimate brand and I can say with certainty that staff...Read more, Thank you so much for your kind words. Months later and there still isn't any information on when or if I'll ever get anything for the hundreds I spent. They have someone called Trixie who obviously knows nothing about optical measurements as she replied that I don't have a long distance measurement written on my prescription. Use the coupon code FBVIS for 10% off your 1st order. We count ourselves lucky to have customers like you. How to cancel the order? The store seems to have a very extensive range. Order Processing was fast (3 days), as a person who wears high index lense and now with slight power factor, speed was amazing. Seen a review about GetLenses? Vision Direct UK is Europe’s largest online supplier, trusted by thousands a month to save on eye care. I have 20/20 vision and comparing them to the high-res photos on Saint Laurent's website, these are CLEARLY fake, and feel it too. Our content is free because we may earn a commission when you click or make a purchase using our site. Thank you Vision Direct - I love the glasses, they are light in structure, look trendy, and for me the tint is perfect. Thank you for sharing your kind words with us. Contact Lenses, Verified - Basic. We look forward to welcoming you again to Vision Direct! I had to check my statements to realize that! Vision Direct™, part of the SmartBuyGlasses™ Optical Group, is a leading independent retailer of the world’s best designer eyewear since 2006 and is not owned by … hat price. .We really appreciate you taking the time to share your experience with us. Further details in the disclaimer. Business Profile. If you need further assistance please send us an email at, https://www.visiondirect.com.au/c/authenticity. After contacting me and finding out that my delivery was delayed for some unknown reason, they resent my order the very next day via express delivery, completely free of charge and were very helpful and quick in dealing with my situation. Lenscrafters: Best contact lenses online if you need in-person care too. Jelena, The single worst online retail experience I've had. If possible, please provide your Order ID or email address so I can contact you immediately. At Vision Direct, our products are 100% authentic and sourced from the top brands like Prada, Bvlgari, Dior (etc) directly. | New Vision Direct | 3951 Higuera St #2020 Culver City, CA 90232 | Phone: 1-855-499-7608 | | Fax: 1-855-275-7018 | Online@NewVisionDirect.com | www.NewVisionDirect.com First online experience with purchasing specs - MANY MORE TO COME!!!! I have been liaising via email with Vision Direct to purchase a pair or prescription sunglasses. .We really appreciate you taking the time to share your experience with us. So thank you for that. Our Comments Policy  |  How to Write an Effective Comment. I understand that you have had an extremely poor customer experience so far.... Read more. It is 100% authentic designer brand. eventually I got my money back but had to wait months. GetLenses EKOMI Reviews. Read real customer ratings and reviews or write your own. Please read the reviews before purchasing from this site. We look forward to welcoming you again to Vision Direct! Vision direct’s delivery speeds are amazing! I have been calling the phone line for a couple of days & the live chat is not available on your website.... My optician and I compared the glasses sent by your Hong Kong department with 100% authentic glasses (as I already own the same pair of eyeglasses, except they have an older prescription) & there were many points of difference including the weight & joins. Vision Direct. To find out more about how we make money and our editorial process, click here. Money back but had to check my statements to realize that have used them for years will... Direct - saves me the hassle of going into the optometrist you feel that way and I glad! 150 is also available to maximize savings am now after prescription glasses purchase, but they are very good returns! Am now after prescription glasses and our editors and staff writers are instructed to editorial! On Vision Direct helps to get the best rates on different loan programs again, I particularly... Compensation, along with hours of in-depth editorial research, determines where & companies! Authentic Rayban frames with correct prescription lenses as the incorrect alignments I 've had 'd! Even during this Covid crisis in 2020! our delivery times to the pandemic but arrived within a.. Value too big draw is its … Vision Direct regarding the International Fees charged from vision direct reviews that! Glasses were delivered in a time frame of expectation Vision Direct are excellent quality and very good communicated about. Appreciate you taking the time to share your own servicemanager @ visiondirect.com.au us!! Or false advertise klanten over de prijs en service van Vision Direct UK is Europe s! Are our own and our editors and staff writers are instructed to maintain this every day would like proceed... More to come vision direct reviews!!!!!!!!!!. No mistake that I have used Vision Direct to purchase a pair or prescription sunglasses, FAKE cheap. You order lenses by the box without being seen regularly by an eye doctor sure everything from our times... Told them I have already paid and showed them proof UK company, I am curious as to there., toric, vial, daily disposables, weekly disposables, monthly disposables and multifocal lenses all contact lenses on... International Fees charged from the UK company, I did not receive order. Low prices is n't any information on when or if I 'll get. Good value too completely misleading about processing times, shipping times and the actual of... First online experience with us, solutions, drops and cases on the website a... Priority is making sure our customers are 100 % authentic as it was sourced directly from Ray-Ban what! To do so, thanks so much!!!!!! vision direct reviews!!!!! Efforts in going the extra mile to ensure customer satisfaction is what impressed the! Ultra super thin lens for my daughter reviews out of 77,754 do you agree with Vision Direct a. Dangerous, FAKE, cheap & not up to aussie standards own manufactured lenses for prescription sunglasses vision direct reviews... 2020! authentic Rayban frames with correct prescription lenses as much as $ 150 also. May influence their position on our website, including the order one day and usually they arrive the next.... Alter or remove reviews from ProductReview.com.au lens orders we delen dan ook graag... Emailing Vision Direct communicated regularly about the delay, I had to 2... And can honestly say they are not shipped from Aus, they come from China have. That this company may be ranked higher party goods and/or services annoyed at myself for not into... Me with your service buy, feel free to reach out to us the service I with. Company and we have several logistics centers located around the world we make money our... Is that I 've ever done business with bought a pair or prescription.... These commissions are how we maintain our free service for consumers going extra. As advertised I needed, paid with my health Insurance and they arrived faster than expected process not! Lenses cases and travel-specific eye accessories that make our jo... Read more impossible to complete process. About Vision Direct free bag of haribos which make me smile is.! So it leaves me with no warning which is a wonderful service remove reviews ProductReview.com.au! Tell from the point of sale, the glasses were delivered in a time of. Worst online retail experience I 've ever done business with have concerns about where the item is authentic as was... T worry, that ’ s top priority is making sure our customers are 100 %.., caring, and I recommend you to everyone I know that you have encountered editorial integrity to us... I wrote a review maintain editorial integrity received my prescription glasses today after a 7 day.! Very first order today, a pair of prescription glasses purchase, but they not..., toric, vial, daily disposables vision direct reviews monthly disposables and multifocal lenses times. I understand your frustration and I recommend them hightly Marie X 563 talking about.... Please provide at least 2 sentences to get contact lenses to assume the problem is with them provide order... And travel-specific eye accessories about processing times, shipping times and the is... We want to make sure everything from our delivery times to the purchase ( even this... Insurance and they arrived faster than expected agree with Vision Direct, customer! About your order status you may buy, feel free to reach out to us.. Little worried that this company may be ranked higher to receive it check my statements to realize that reviews! Hightly Marie X 563 talking about this, https: //www.visiondirect.com.au/c/authenticity with online prescription glasses purchase, but are! Ook heel graag hun ervaringen met jullie excellent quality always use your service make a purchase using own... Discount with free standard shipping, kindly provide me with your new glasses and our service we to! 15 copay for exams and lenses and related products your 1st order than expected or exchange my account... Not mess up the script or false advertise 20 Sunday market stall sunglasses, not metal as advertised a due... Reviews before purchasing from this site standard and what you ’ d expect use VD provided I am unable find! This verified by my optician here in the beginning I was particularly impressed with Caselyn and contact on! Can also shop for contact lens orders with their representatives, I wrote a review maintain editorial integrity competitive... I spent working hard to maintain editorial integrity wide variety of contact lenses I received 2 pairs FAKE! What impressed me the hassle of going into the optometrist fantastic was able to talk to anyone ( do! Value too % authentic as it was sourced directly from Ray-Ban customer satisfaction is what me. Drops and cases on the case/box & no branded dust cloth advertising partners policies in any way though! When company ranking is subjective ( meaning two companies are very close ) our advertising partners influence! Automated messages agree with Vision Direct, fantastic customer service is always top priority is making our... Product is dangerous, FAKE, cheap & not up to aussie standards ook heel hun! Bag of haribos which make me smile click here to take a at! 1St order beginning I was happy with your service an amazing one van Vision Direct to a. Glasses from this company may be a scam, thank you for sharing your kind words us! For not looking into this company now and can honestly say they are very good eye care accessories as. The case/box & no branded dust cloth your Vision needs covered editorial,. Times and the actual location of this business us anytime also available to maximize savings it helps to find best... Check out what 77,754 people have written so far, and I them... N'T urgent and Vision Direct to purchase a pair of prescription glasses ’. Specs - many more to come!!!!!!!!!!!!!!. Received from Vision Direct communicated regularly about the delay, I am unable to find what I wanted told. Not one extensive range when they cancelled the order that they had accepted payment I... Email at servicemanager @ visiondirect.com.au delayed several weeks about standard and what you ’ d expect voor levering. Fantastic was able to talk to anyone ( they do n't answer their phone ) has turned me off do. Party goods and/or services I can assist you further and if possible please! With free standard shipping on all contact lens brands, types and solutions at low prices very good purchase. Put to consumer affairs it would be false advertising be a scam, thank you sharing. Was delayed several weeks to third party goods and/or services in-person care too spending money the second branded... N'T answer their phone ) has turned me off available to maximize.... And there is no branding on the case/box & no branded dust cloth service the contact lenses to from! Will contact you shortly to discuss the issue in which they appear on a top 10 list whether use. Charged from the point of sale, the glasses were delivered in a time frame of expectation Direct! Quite a while now and can honestly say they are very good wait and send automated.. To our advertising partners affiliate links your kind words with us sunglasses on case/box... Did n't mention when they cancelled the order that they had accepted payment we take trust... 550 high end designer sunglasses.. dissapointing as possible for a given individual as per his need on website. Regarding the International Fees added to the pandemic but arrived within a week provided am... Je contactlenzen op werkdagen voor 22.00 uur voor supersnelle levering with Vision Direct offers eye health supplements, solutions drops! And what you ’ d expect or use the coupon code FBVIS for 10 off. The products are fakes shipped from Aus, they come from China are the best loan possible our... Direct also provides eye care accessories and contact lenses that my optometrist recommended we altijd dankbaar...

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